Charles Patridge
172 Monce Road
Burlington, CT 06013 USA
Phone: 860-673-9278 or 860-675-9026
Email:
Website: www.sconsig.com
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My Career Analysis by MAPP (Motivational Appraisal of Personal Potential)
SUMMARY OF QUALIFICATIONS:
Skilled at re-engineering work flows and systems. Effective at applying
financial analysis, statistical analysis, information systems, internal
controls and systems auditing to solve business problems. Work well
under deadlines. In-depth knowledge of human resource management,
marketing systems, financial systems, transaction systems and training.
Excellent client support skills.
Information Systems, Statistical Analysis, Re-Engineering and Training:
Developed comprehensive marketing/sales/financial information system for
$90 million business unit directly increasing revenues by $4 million.
Designed, implemented and re-engineered on-line budget system for $350
million company, eliminating need for overtime and temporary staff.
Streamline budget cycle and process from three months to six weeks.
Developed statistical model to facilitate change in salary
administration program resulting in $4 million savings.
Assisted bringing new property product to market, adding $20 million of
revenue over two years.
Developed Quarterly Mass Mailing Marketing Newsletter to 300 clients
for 25 unique marketing brochures on a rotational basis to increase
product visibility.
Led company task force as part of inter-company Electronic Data
Interchange (EDI) project to reduce expenses and create competitor
barriers.
Led effort to overhaul systems in $35 million business unit, and
successfully cut processing costs by 50 percent for $400,000 annual
savings.
Designed and built name and address computer matching system for $50
million potential sales gain using statistical scoring model. This
system was superior to a $80,000 commercial package considered as an
alternative.
Successfully managed and re-engineered 25 percent staff reduction,
saving $45,000 and preserving operational efficiency.
Eliminated a manual account tracking system, capturing over $3 million
in overlooked premiums using basic statistical techniques.
Initiated executive development program to ensure supply of candidates
for management positions.
Conceived and implemented corporate training and client support program
for 300 employees in the use of computers, leading to a significant
increase in client productivity through re-engineering work flows and
systems.
Self-Employed (1993 to Present)
See Attach Addendum
BUSINESS EXPERIENCE:
Hartford Steam Boiler Inspection and Insurance Company 1979 - 1993
One State Street, Hartford, CT
Manager, Reinsurance Services 1986 - 1993
Developed new reinsurance automation systems to enhance flexibility of
marketing strategy while supporting marketing staff and clients to
increase market share and create market barriers for competitors.
Manager, Financial Analysis and Budgeting 1984 - 1986
Developed expense allocation programs, computer models to forecast
insurance premiums, and on-line distributed budgeting system.
Re-engineer budget work flow and process.
MIS Consultant and Manager, Statistical Department 1982 - 1984
Supervised staff of twelve providing accurate and timely management
reports of $300 million insurance revenues. Re-engineer work flow and
cross training to manage staff reduction and increase productivity.
Personnel Consultant 1981 - 1982
Created ad-hoc reporting system for company officers on human resource
management issues: personnel administration, manpower planning, employee
benefits, employee expenses and training.
Information Consultant 1979 - 1981
Responsible for evaluation, installation, and maintenance of commercial
software used by clients. Supervised two professionals responsible for
the support and training of 300 clients in the use of end user computer
tools.
Aetna Life and Casualty, Hartford, CT
Studies Specialist 1978 - 1979
Produced statistical studies used to maintain company rate bases.
Life Insurance Marketing Research Association (LIMRA), Farmington, CT
Senior Research Associate 1976 - 1978
Developed studies used for financial marketing.
Education, Certifications and Affiliations:
BS in Mathematics, Central Connecticut State University
43 Graduate hours in Statistics, QPA 3.9
Society of Actuaries I and II
Life Office Management Association I and II
Health Insurance Association of America I and II
Association of Internal Management Consultants - NE Program Director
Hartford Area SAS Users Group - Committee Member and Former Chairperson,
Founder
Tri-State SAS Consultant Special Interest Group (CONSIG) - Director
and Founder
SCONSIG - Consultant and Founder - http://www.sconsig.com
Computer Skills:
SAS expert in building management information systems and applying
statistical techniques: BASE, FSP, AF/SCL, Graph, STAT, ETS, Macros
Skilled in MVS/TSO, VM/CMS, APL, MS-DOS, MS-WINDOWS, WORD, EXCEL,
ALPHA/VAX, QMF, SQL, DB2
Publications:
LIMRA Aggregate Expense Analysis, LIMRA 4 Year Long Term Lapse Study
Conference Speaker - Institute for Graphic Communication
Seminar Speaker for HASUG and NESUG meetings
Addendum: Statistical and Modeling Consulting
Miles, Inc:
1. Complete level 1 to level 2 data conversion for two FDA drug
submissions (Nisolidipine and Nimodipine). Developed automated tools
to aid in FDA documentation of programs and data conversions. These
tools saved approximately one man week per drug in the documentation
process. Finished project ahead of schedule and to satisfaction of
client. Used MVS/TSO and SAS system.
2. Developed numerous statistical tables and customized reports for
Nimodipine according to client's specifications. Incorporated these
on-line reports into existing ISPF menus. Finished project ahead of
schedule and to complete satisfaction of customer. Used MVS/TSO and
SAS system.
3. Designed and developed an on-line computer hardware and software
inventory system of personal computers and various hardware components.
Finished project in one week and ahead of schedule which included
converting data from WordPerfect. Used MVS/TSO, AF/SCL, FSP/SCL and
SAS system.
CIGNA, Employee Benefits Division/Eligibility Services:
1. Convert Easytrieve ad-hoc reports to SAS reports. Build an on-line
menu selection/parameter driven reporting system. Will convert the above
system to SAS/AF/SCL application when client acquires SAS/AF. On going
project with no dead lines.
2. Automate eligibility data for Third Party Vendors. Convert manual
and tape creation of data submission to Electronic Data Transfer.
Involves fourteen vendors and approximately forty clients. The intent
is to reduce the manual effort of submitting data to vendors and
eliminate human error.
3. Document and create new QMF and SQL queries for business analysts of unit.
Once SAS/AF and ACCESS is acquired, convert existing and new QMF queries to
an on-line selection/parameter driven SAS/AF SQL Reporting system.
Coldwell Banker Relocation Services, Inc.
1. Re-engineer current method of delivering reporting services to clients.
Stream line and increase productivity of reporting services utilizing
current SAS and MVS utilities. Managed to increase productivity by 20%
within 1 month for reporting services personnel while increasing accuracy to
99% of all scheduled production runs.
2. Maintain current reporting structure while developing new reports for
clients. Developing new and more effective ways to deliver information
to customers within existing environment. Using SAS Macros to make
existing and new reports parameter driven to increase flexibility for
customer requests.
3. As the need arises, will migrate existing reporting systems from MVS
environment to Client Server platform utilizing MS products and PC SAS.
ITT Hartford Insurance Group-Corp. Actuarial
SAS application under ALPHA/VMS system
Cash Flow Model for $6 Billion Premium Revenues
30 Lines of Business, 4 Billing Systems, 25 Bill Plans
5 Payment Credit Plans with payment cycles of up to 48 months
Ability to Forecast Cash flow using Monthly parameters for a 30 month
period
Working without specifications, created a working model in 4 weeks using
Annual vectors. After reviewing the draft model, customer needed to
define the requirements and necessary data/systems for further analysis
to produce an enhanced application to reflect the actual business
activity. Design switched from annual vector parameters to monthly with
additional enhancements within a 4 week period. Client is completely
satisfied and project completed on time.
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